what is my problem?

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Re: what is my problem?

Postby cujo2011 » Fri Feb 24, 2012 9:24 am

when i try to use ninja it loads good then it says i have a bad email.i checked it and it's the right account but still wont let me enter.
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Re: what is my problem?

Postby SweepstakesNinja » Fri Feb 24, 2012 10:23 am

bad e-mail? that doesn't quite make sense...

please send a screenshot (here is an example of how to do it: take-a-screenshot.org)
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Re: what is my problem?

Postby cujo2011 » Sat Feb 25, 2012 11:45 pm

when i try getting on your system it used to say my e-mail address was bad now it wont let me get on it just shuts down.checked my address and it was right .i did get your last e-mail.
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Re: what is my problem?

Postby SweepstakesNinja » Sun Feb 26, 2012 1:07 am

Hmm...very wierd. Do you have another computer you can try the software on?

Thanks,

Johnathan
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Re: what is my problem?

Postby cujo2011 » Sun Feb 26, 2012 1:55 am

no
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Re: what is my problem?

Postby SweepstakesNinja » Sun Feb 26, 2012 2:10 pm

Ok, I've made an update to the software. Please try it now, and let me know whether it starts for you. Does it at least show the sweepstakes downloading? (i.e., 233/390, etc?)
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Re: what is my problem?

Postby cujo2011 » Sun Feb 26, 2012 5:38 pm

i just tried signing on to ninja.it started to download the sweepstakes but it disconnected before it finished.
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Re: what is my problem?

Postby SweepstakesNinja » Sun Feb 26, 2012 7:11 pm

Hmm...

Ok -- in this picture -- http://sweepstakesninja.com/images/affiliates/screenshotssample.jpg

Which one(s) of these do you see?

Johnathan
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Re: what is my problem?

Postby cujo2011 » Tue Mar 20, 2012 9:41 am

now when i try to log in it will start to download the sweeps but it does not finish it wont even let get the sweepstakes page!now may i have my money back since i have not been able to use the site properly?
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Re: what is my problem?

Postby SweepstakesNinja » Tue Mar 20, 2012 10:31 am

Hmm. That is very strange.

Since it has worked, we can't refund it - however, I will try to do what I can to help you get it working. Because that is very strange.

Do you have a different computer you can try it on? (Also it is strange it seems e-mail correspondence doesn't work -- do you have a different e-mail address I can correspond back & forth with you?)

Thanks,

Johnathan
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