Recoverd license key: says it is expired

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Recoverd license key: says it is expired

Postby BinkyJ45 » Mon Apr 13, 2015 11:15 am

I just got a new computer, so I went to the thread that tells you how to recover the license key. I got that information But when I enter the information it says the key is expired. I still have my old computer for now, but not for long. I would like to get Sweepstakes Ninja working on my new computer before then.
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Re: Recoverd license key: says it is expired

Postby SweepstakesNinja » Tue Apr 14, 2015 6:52 am

Hi - please see here for details on how to get a new license key:
http://www.sweepstakesninja.com/site/contact/newkey.php

Thanks!
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Re: Recoverd license key: says it is expired

Postby BinkyJ45 » Tue Apr 14, 2015 9:32 pm

I tried that already, as my post says, but just tried it again anyway. I still get the error message "The key you entered is already expired. Please enter a new key."
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Re: Recoverd license key: says it is expired

Postby SweepstakesNinja » Wed Apr 15, 2015 1:07 am

Hmm, please send an e-mail to techsupport at sweepstakesninja.com... also please send a screenshot.
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Re: Recoverd license key: says it is expired

Postby BinkyJ45 » Wed Apr 15, 2015 4:25 pm

As I was going through the steps again to document with screenshots, I saw that if I get 'expired' message, then select option to generate a new key rather than recover the key. I tried that, and it worked. I had originally tried a one month trial before I signed up for a year, so maybe that is what caused the problem with the expired key.
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