Unwanted subscriptions happened again!

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Unwanted subscriptions happened again!

Postby DesertDance » Sat Jun 18, 2011 3:18 pm

This time it was NOT easy to cancel. Finally I sent an email to Hearst from the customer service site:

My message to them:

I tried many times to cancel this subscription, but it won't let me! I
don't want this magazine! Finally I paid, and it says I won't get a
refund! Your company should be taken to the States Attorney General for
fraud!

I entered a sweepstakes, and this is terrible! I hate Hearst Magazines
now!

Anyway, please give me a refund on this magazine. I cancelled House
Beautiful and Food Networking magazine with the same result. NO REFUND!

I haven't even received those two yet, and only one of Good
Housekeeping.

Your company has made me very sad.

(Signed my name)

Their Response:

Hearst Multi-Market to (me)

show details Jun 17 (2 days ago)

Dear Valued Customer,

Thank you for contacting Hearst Multi-Market.

We have canceled your order as requested and have processed a refund on
your account.

Please let us know if we can be of further assistance.

Thank You,
Hearst Multi-Market
AL
------------------------
www.service.goodhousekeeping.com

Thank you for contacting Good Housekeeping Magazine.

We received your refund request for a credit card payment made on your
subscription.

We are in the process of forwarding this information to your credit card
company. Please allow one or two statements for this information to
appear.

We will forward your inquiry regarding a refund for Food Network
Magazine and House Beautiful to the appropriate department for
handling.
User avatar
DesertDance
     
     
 
Posts: 148
Joined: Thu Feb 03, 2011 8:46 pm
Location: La Quinta, CA

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