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start up

PostPosted: Fri Nov 08, 2013 6:26 pm
by bushman49
I click the icon it opens checks for updates then the update screen goes away and thats it no other screen comes on line and check the task manager and it isnt running

Re: start up

PostPosted: Fri Nov 08, 2013 6:31 pm
by ryanblake
Try right clicking the icon and "run as administrator" in the menu. if no go post windows version and specs. could be antivirus/firewall software blocking it too.

Re: start up

PostPosted: Fri Nov 08, 2013 7:31 pm
by bushman49
never had a problem until now

Re: start up

PostPosted: Fri Nov 08, 2013 8:51 pm
by vandies
I'm having the same problem today too, so I'm assuming it's a software issue. I sent Johnathan an email.

Re: start up

PostPosted: Fri Nov 08, 2013 8:51 pm
by vandies
I'm having the same problem today too, so I'm assuming it's a software issue. I sent Johnathan an email.

Re: start up

PostPosted: Fri Nov 08, 2013 9:32 pm
by bushman49
let me know what he says it also lost my registration info

Re: start up

PostPosted: Wed Nov 13, 2013 2:20 pm
by pomx2
I had the same problem a few days ago. I reinstalled the software from the email they sent upon payment (I renew monthly) and it worked perfectly.