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Program Crashes

PostPosted: Mon Dec 02, 2013 11:12 am
by Dhoeneck
Today the program gets half way thru the entries then it crashes. It has done it twice today. Never an issue before. :?: :?:

Re: Program Crashes

PostPosted: Tue Dec 03, 2013 10:40 am
by SweepstakesNinja
Hmm. Please let me know which sweepstakes that happens on.

I'll look into it.

Thanks,

Johnathan

Re: Program Crashes

PostPosted: Tue Dec 03, 2013 11:53 pm
by Dhoeneck
its crashing now before start up.

Re: Program Crashes

PostPosted: Tue Dec 03, 2013 11:55 pm
by Dhoeneck
I downloaded an update for the computer Windows 8, I don't get sound now on the computer. something from that update is causing it to crash??

Re: Program Crashes

PostPosted: Wed Dec 04, 2013 6:32 am
by SweepstakesNinja
Hmmm...

Windows update... that's one of the reasons I recommend people don't do windows updates (they tend to "break" more programs than they fix)...

It sounds like windows has overwritten some core files, that is now causing it to crash... Only thing I can think of is doing a 'windows recovery' to the date before
you did the updates, then it should work a-ok... If you do a google search for "windows restore", you'll get a bunch of tutorials that should be able to help you
(i.e., http://windows.microsoft.com/en-us/windows7/products/features/system-restore).

Hope that helps,

Thanks!

Johnathan

Re: Program Crashes

PostPosted: Sat Dec 07, 2013 1:23 pm
by Dhoeneck
It worked two day fine without crashing but today it says it can not verify the licence and must close, also says make sure you are connected to internet.

Re: Program Crashes

PostPosted: Sat Dec 07, 2013 7:21 pm
by SweepstakesNinja
hmm... the 'cannot connect to internet' -- that is the "new" update interfering with it... (itdoes that for a number of software packages...)

Can you 'roll back' the update, or do you have another computer for it?