[FIXED!] - I need help the software stops responding.

If you notice any bugs, please post them here. Please indicate what operating system you are using, what kind of computer, amount of RAM, etc, etc, in order to help speed things up. Thanks!

[FIXED!] - I need help the software stops responding.

Postby june2368 » Thu Dec 04, 2014 2:32 pm

Last night I started entering the sweepstakes and the software just stopped. I tried it several times and finally I just stopped. Today I started to use the software again and the same thing is happening. It will enter a few and then just stops responding. I don't know what to do. Help!!!!!
june2368
   
   
 
Posts: 27
Joined: Wed Jun 18, 2014 8:21 pm
Location: Georgia, United States

Re: I need help the software stops responding .

Postby SweepstakesNinja » Thu Dec 04, 2014 3:00 pm

just sent you an e-mail
User avatar
SweepstakesNinja
       
       
 
Posts: 1391
Joined: Fri Dec 24, 2010 11:13 am

Re: I need help the software stops responding .

Postby kathicake1 » Thu Dec 04, 2014 7:55 pm

HELP my program too stops responding.
kathicake1
 
 
 
Posts: 2
Joined: Sun Nov 17, 2013 10:06 am

Re: I need help the software stops responding .

Postby ms-texas » Fri Dec 05, 2014 11:52 pm

My software keeps stopping as well -
ms-texas
    
    
 
Posts: 70
Joined: Mon Dec 20, 2010 8:57 pm

Re: I need help the software stops responding .

Postby SweepstakesNinja » Sat Dec 06, 2014 12:25 am

hmmmmm...

Can you please tell me whcih sweepstakes this happens on?

I can't seem to reproduce it. When you find out which one it happens on, put a red 'x' next to it, and it will skip it running the next time.
Once I know which one it is, I will remove it.

Thanks,

Johnathan
User avatar
SweepstakesNinja
       
       
 
Posts: 1391
Joined: Fri Dec 24, 2010 11:13 am

Re: I need help the software stops responding .

Postby ms-texas » Sun Dec 07, 2014 7:42 am

my software kept stopping on different sweeps but it seemed to be on my profile only - not my husband or daughters - so
i ended up removing my profile and re-entering it again and so far so good - unless the problem stems from the first
profile of the day entering - won't know that until tomorrow.
ms-texas
    
    
 
Posts: 70
Joined: Mon Dec 20, 2010 8:57 pm

Re: I need help the software stops responding .

Postby SweepstakesNinja » Sun Dec 07, 2014 4:54 pm

Okay --

I am not sure why that is happening - it seems a couple people have some specific sweepstakes that is causing that issue. So I've created a special "debug/test" version.

Next time you start the software:

1. Click on the "Tools->Advanced Settings" menu item.
2. You'll see a "Save Sweepstakes As you enter them" checkbox. Make sure this is checked.
3. Close the window.
4. Click on the 'Enter Sweepstakes for Selected Profile!" button.

If it "freezes"/"crashes" again -- next time you "restart" the software -- you will be able to see the "last" successfully entered sweepstakes for the profile you were working on, simply by scrolling down the list.

(I.e., it will say something like:

"Success!"
"Success!"
"Success!"
""

where the last entry is simply "blank").

Click on the green checkmark to make it a "red x". This will make the software "skip" the sweepstakes that is causing the problem. Also -- once you find that out, let me know specifically which sweepstakes it is, and I will look into it to see what is causing the issues. (For me it is working a-ok, so not quite sure why for a couple specific individuals there is an issue).

Hope that helps,

Thanks!

Johnathan
User avatar
SweepstakesNinja
       
       
 
Posts: 1391
Joined: Fri Dec 24, 2010 11:13 am


Return to Bug Reports

Who is online

Users browsing this forum: No registered users and 1 guest

cron