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[FIXED!] - I need help the software stops responding.
Posted:
Thu Dec 04, 2014 2:32 pmby june2368
Last night I started entering the sweepstakes and the software just stopped. I tried it several times and finally I just stopped. Today I started to use the software again and the same thing is happening. It will enter a few and then just stops responding. I don't know what to do. Help!!!!!
Re: I need help the software stops responding .
Posted:
Thu Dec 04, 2014 3:00 pmby SweepstakesNinja
just sent you an e-mail
Re: I need help the software stops responding .
Posted:
Thu Dec 04, 2014 7:55 pmby kathicake1
HELP my program too stops responding.
Re: I need help the software stops responding .
Posted:
Fri Dec 05, 2014 11:52 pmby ms-texas
My software keeps stopping as well -
Re: I need help the software stops responding .
Posted:
Sat Dec 06, 2014 12:25 amby SweepstakesNinja
hmmmmm...
Can you please tell me whcih sweepstakes this happens on?
I can't seem to reproduce it. When you find out which one it happens on, put a red 'x' next to it, and it will skip it running the next time.
Once I know which one it is, I will remove it.
Thanks,
Johnathan
Re: I need help the software stops responding .
Posted:
Sun Dec 07, 2014 7:42 amby ms-texas
my software kept stopping on different sweeps but it seemed to be on my profile only - not my husband or daughters - so
i ended up removing my profile and re-entering it again and so far so good - unless the problem stems from the first
profile of the day entering - won't know that until tomorrow.
Re: I need help the software stops responding .
Posted:
Sun Dec 07, 2014 4:54 pmby SweepstakesNinja
Okay --
I am not sure why that is happening - it seems a couple people have some specific sweepstakes that is causing that issue. So I've created a special "debug/test" version.
Next time you start the software:
1. Click on the "Tools->Advanced Settings" menu item.
2. You'll see a "Save Sweepstakes As you enter them" checkbox. Make sure this is checked.
3. Close the window.
4. Click on the 'Enter Sweepstakes for Selected Profile!" button.
If it "freezes"/"crashes" again -- next time you "restart" the software -- you will be able to see the "last" successfully entered sweepstakes for the profile you were working on, simply by scrolling down the list.
(I.e., it will say something like:
"Success!"
"Success!"
"Success!"
""
where the last entry is simply "blank").
Click on the green checkmark to make it a "red x". This will make the software "skip" the sweepstakes that is causing the problem. Also -- once you find that out, let me know specifically which sweepstakes it is, and I will look into it to see what is causing the issues. (For me it is working a-ok, so not quite sure why for a couple specific individuals there is an issue).
Hope that helps,
Thanks!
Johnathan